Your whole team can work together like one
Ensuring that your team can respond to customers quickly & helpfully is key to building happiness. The tools provided by Sirportly are designed with this in mind and we’ve highlighted some below.
-
Chat with other members of your team privately.
The interface is easy to use and brings together all your messages from social networks and everything by e-mail. No need to switch to other browser tabs or open applications.
-
Our all-in-one interface brings everything to a single location.
No need to pick up the phone or jump onto IRC — just chat right within Sirportly where all the background & customer information is at your fingertips.
-
Assign messages to people so everyone knows what's what.
Assigning a message to another user ensures that the right person answers the message. Whether that's a developer, another support person, or yourself.
