Overall metrics for your helpdesk
Simple graphical reports make it easy to get an overall picture of the state of your customer support.
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Predefined reports including Response Times and Ticket Volume.
An array of pre-defined reports are provided, allowing you to quickly get started and keep an eye on your response times and ticket volumes.
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Built-in query language for powerful custom reporting
Write custom queries against any data in your system, or modify the built-in queries using Sirpotly's simple but powerful query language.
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A variety of chart types for your report data
Create custom charts from any of your reports using a variety of chart styles.
