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Merge Contacts

This method allows your to merge contact records together. This moves all tickets and contact methods from your source contact into your destination contact. The source contact will then be removed once the tickets and contact methods have been moved.

URL

/api/v2/contacts/merge

Access

This method can only be accessed using account-wide access tokens.

Supported Parameters

  • source_contact - the ID of the source contact (required)
  • destination_contact - the ID of the destination contact (required)

Example JSON

{
    "status": "merged"
}