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Escalation Paths

This method will return all the escalation paths which are configured for your account.

URL

/api/v2/objects/escalation_paths

Example JSON

[
  {
    "id": 4,
    "name": "aTech Accounts & Billing Path",
    "teams": [
      {
        "id": 2,
        "name": "1st Line Support"
      },
      {
        "id": 7,
        "name": "Accounts"
      },
      {
        "id": 6,
        "name": "Management"
      }
    ]
  },
  {
    "id": 3,
    "name": "aTech Sales Path",
    "teams": [
      {
        "id": 4,
        "name": "Sales"
      },
      {
        "id": 6,
        "name": "Management"
      }
    ]
  },
  {
    "id": 2,
    "name": "aTech Technical Support Path",
    "teams": [
      {
        "id": 2,
        "name": "1st Line Support"
      },
      {
        "id": 3,
        "name": "2nd Line Support"
      },
      {
        "id": 5,
        "name": "Developers"
      }
    ]
  },
  {
    "id": 5,
    "name": "Dial 9 Path",
    "teams": [
      {
        "id": 6,
        "name": "Management"
      }
    ]
  }
]