Sirportly's Admin Interface is the place from which you can configure every aspect of your support system to suit your needs. When you first log in to Sirportly, you'll be greeted by a welcome screen with brief explanations for each of Sirportly's four main sections.
Getting rid of this welcome message ('Hide this message?' in the top right hand corner) leaves you with the normal Admin dashboard. All of the areas available in the admin section are separated out into categories, pick a category from the left to view a list of all of the relevant areas, or use the search box at the top right to search all of the categories for the area you're looking for. There is an area at the top of the page which gives some basic account statistics.