This page will show you the steps to use macros & rules to create some of the more common features requested of Sirportly.

Hopefully once you've read these you'll have a pretty good idea of how you can use Macros to help your workflow. If you have any ideas of Macros to add to this list please e-mail help@sirportly.com with the subject "Common Macro Suggestion".

• Notify the Assigned Team/User When a New Ticket is Submitted
• Close Tickets After One Month of Inactivity
• Automatically Add a Checklist To Tickets Sent to a specific E-Mail Address