This method allows you to access log events which have been stored for a ticket.
/api/v2/tickets/log_events
This method can be accessed by account tokens and user tokens where the associated user has access to the tickets UI.
ticket
- the reference of the ticket which you wish to examine events for (required)page
- the page number for result pagination (optional, defaults to 1){
"pagination": {
"page": 3,
"offset": 40,
"per_page": 20,
"pages": 3,
"total_records": 42
},
"records": [
{
"id": 42,
"description": "Posted an update with 1 words",
"user": {
"id": 1,
"username": "adam",
"first_name": "Daniel",
"last_name": "Quinney",
"email_address": "adam@atechmedia.com",
"time_zone": "London",
"created_at": "2012-04-02T12:32:56Z",
"activated?": true,
"invite_code": "8df51cea-975f-da47-9522-1fb7406c1fe7"
},
"timestamp": "2012-04-02T14:25:13Z"
},
{
"id": 1,
"description": "Added ticket through the staff tickets UI from 127.0.0.1",
"user": {
"id": 1,
"username": "adam",
"first_name": "Daniel",
"last_name": "Quinney",
"email_address": "adam@atechmedia.com",
"time_zone": "London",
"created_at": "2012-04-02T12:32:56Z",
"activated?": true,
"invite_code": "8df51cea-975f-da47-9522-1fb7406c1fe7"
},
"timestamp": "2012-04-02T13:12:57Z"
}
]
}